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The terms and conditions of the Petit Cœur layaway service.

I am happy to be able to offer you flexible Petit Cœur layaway plans. If you have seen an item that you are passionate about taking home, but would like a little more time to pay in full, then please contact me directly and we can discuss your own personal layaway plan.

The terms and conditions which apply to all layaway plans with Jewellery Box d'un Petit Cœur are outlined below.


To Hold the Item

A minimum of 25% of the items price is needed as an initial part payment to hold the item. This initial part payment is non-refundable, but is transferable to hold another item or held as shop credit for another occasion.




The layaway plans I offer can extend up to three months.

25% will be paid, at the start, to hold the item, at the end of the first month the next 25% is due, at the end of the second month the next 25% is due and at the end of the third, the balance of the final 25% will be paid along with any balance for post and packaging. 



The item will not be posted until all payments have been made. Please read my delivery policy for further information. Postage costs are always non-refundable if the item has been sent.


Missed Payments

If any payments are missed, I will send two reminder messages. If I have not received a response within 2 weeks of my second message then the layaway plan is cancelled. All payments will be non-refundable and will not be able to be redeemed in shop credit. The item will be put back up for sale. If you are experiencing unforeseen circumstances please contact me directly and we can discuss the possibility of an extension on your plan or for what you have paid to be given to you in shop credit to use at a later date.


You may return layaway items, however, they can only be exchanged for another item or store credit. All return postage costs must be paid for by the purchaser and, as outlined in my returns policy, it must be sent via a tracked and fully insured service, sent back in appropriate and secure packaging and received in the condition it was sold. The postage costs for the item being sent out for the exchange will have to be covered by the purchaser. No exchange will be given until the item has been received by myself.




If you need to cancel your layaway, your payments are non-refundable but can be held as shop credit for another occasion or transferred to another item.  There will also be a minimum spend of the total amount of your original item as well as a 6 month period, from the date the credit voucher is sent, to use the credit within.

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