I am happy to be able to offer you flexible Petit Cœur layaway plans. If you have seen an item that you are passionate about taking home, but would like a little more time to pay in full, then please contact me directly and we can discuss your own personal layaway plan.

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The terms and conditions which apply to all layaway plans with Jewellery Box d'un Petit Cœur are outlined below.

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To Hold the Item

A minimum of 25% of the items price is needed as an initial part payment to hold the item. This initial part payment is non-refundable but is transferable to hold another item or held as shop credit for another occasion, to use within six months.

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Duration

The layaway plans I offer can extend up to three months.

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Payments

 25% will be paid, at the start, to hold the item, then payments can be split as you wish within the time frame we discuss. If you would like to pay by Paypal I can send you a Paypal invoice and if you prefer to pay via card I can send you an invoice via my website provider

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Postage

The item will not be posted until all payments have been made. Please read my delivery policy for further information. 

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Missed Payments

If any payments are missed, I will send two reminder messages via email or Instagram. If I have not received a response within 2 weeks of my second message then the layaway plan is cancelled. The item from your original layaway will be put back up for sale once your layaway is cancelled. All payments already made are non-refundable but can be held as shop credit or transferred to another item if agreed with me. If you are experiencing unforeseen circumstances, please contact me directly and we can discuss the possibility of an extension of your plan or for what you have paid to be applied as shop credit to use at a later date.

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Returns

You may return layaway items, however, they can only be exchanged for another item or store credit, to be used within six months from the date the credit voucher is issued. All return postage costs must be paid for by the purchaser and, as outlined in my returns policy, it must be sent via a tracked and signed for service. The item must be sent back in appropriate and secure packaging and must be received in the same condition as it was sold for me to process your exchange or shop credit. I recommend you use fully insured service so you can claim with your shipping insurance if the item is lost or damaged during return transit. Postage costs for the original parcel I sent out will be deducted from the exchange value.

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Cancellation

If you need to cancel your layaway, your payments are non-refundable but can be held as shop credit for another occasion or transferred to another item. Shop credit must be used within six months of the date the voucher is issued, and there is a minimum spend equal to the value of the original item.

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