Please note that the Jewellery Box d'un Petit Cœur reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

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What information is collected when you use this site?

When you use this website data such as the Internet protocol (IP) address used to connect your device to the Internet and device and connection information is collected. Personally identifiable information that you enter into the site such as name, address, email, password, payment details (including credit card information), comments, feedback, reviews, recommendations, and personal profiles are also collected.

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How is this information collected?

When you enter information into this site, such as when you conduct a transaction or create an account, as part of the process, the personal information you provide such as your name, address and email address are collected. 

 Your personal information will only be used for the specific reasons stated in the "How is this information used?" section.

In addition, certain data, such as the IP, will be automatically collected as you use the site.

 

Why is this information collected?

Such Non-personal and Personal Information is collected for the following purposes:

1. To provide and carry out the services of the Jewellery Box d'un Petit Cœur.

2. To provide users and clients with ongoing customer assistance and technical support;

3. To be able to contact clients and users with general or personalised service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which will be used to provide and improve the services; 

5. To comply with any applicable laws and regulations.

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Legal basis for processing

Your personal information is only processed when necessary for:

• Fulfilling your order or providing our services.

• Complying with legal obligations.

• Legitimate business purposes, such as record keeping or preventing fraud.

• Providing services or communications you have consented to, such as newsletters or updates.

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How is this information used, stored and shared?

Software tools may be used to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

Jewellery Box d'un Petit Cœur is hosted on the Wix.com platform. Wix.com provides the online platform that allows the sale of items in the boutique and client services to be available to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by Wix.com and used by the Jewellery Box d'un Petit Cœur adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Data sharing

Your personal information is only shared with trusted third parties when necessary to process your order, such as payment providers, postal carriers, and website hosting services. These parties are only given the information needed to perform their services and are required to keep it secure.

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Data transfers

Because this website is hosted by Wix, your data may be transferred and stored outside the European Union. Wix and its partners use approved legal safeguards to ensure your information remains protected in accordance with EU data protection laws.

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Data retention

Your personal information will be kept for as long as necessary to fulfil the purposes for which it was collected, including to meet business, legal, or accounting obligations.

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How does the Jewellery Box d'un Petit Cœur communicate with users of the website?

I may contact you to notify you regarding information regarding a purchase, your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about my company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via any contact information you have provided such as the live-chat service on this site, Instagram, email, telephone, text messages, and postal mail.

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How are cookies and other tracking tools used whilst using the Jewellery Box d'un Petit Cœur website?

Cookies are used on this site for reasons such as to provide security, to improve user experience and to collect data such as identifying unique visitors and tracking a visitor’s sessions on the site which will allow for improved services.

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Your rights

You have the right to:

• Access the personal information we hold about you.

• Correct or update any information that is inaccurate.

• Request the deletion of your personal data, where legally allowed.

• Restrict or object to certain types of processing.

• Receive a copy of your personal data in a portable format.

• Withdraw consent at any time when processing is based on consent.

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How can you withdraw your consent?

If you don’t want your data to be processed anymore, please contact me at through the "Get in Touch" area of this site or send me an email to: petitcoeurjewellery@hotmail.com

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Any further questions?

If you would like to: access, correct, amend or delete any of your stored personal information, please contact me 

through the "Get in Touch" area of this site or send me an email to: petitcoeurjewellery@hotmail.com

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